Retain: Onboarding Services

Onboarding Services

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Streamlined Employee Onboarding for Small Business Owners

At Qualified Applicants, we understand the challenges you face as a small business owner. Resources are limited, and time is precious. Who has the bandwidth to train new hires? You’re stretched thin, and you need someone who can contribute right away.


But here’s the reality: There's no such thing as a new hire who can "hit the ground running" without proper onboarding.

Did you know that 36% of locally owned businesses don’t have an onboarding program in place? This is a critical gap, leading to high turnover and making it harder to attract quality employees. Without a structured onboarding process, smaller businesses can struggle to compete with larger companies for top talent.


A well-executed onboarding program sets you apart.

It helps you attract AND retain talented employees, preventing them from being scooped up by your competitors. Every business has a unique culture, specific goals, and expectations—whether it’s how you use your CRM or how customers are treated. Without proper onboarding, new hires are left guessing, which increases the risk of turnover.

In fact, studies show that 1 out of 5 new hires quit within 45 days of employment when there was no onboarding program. That means you'll be back to recruiting sooner than you'd like, losing both time and money.


The investment pays off.

89% of employees reported that an effective onboarding process significantly boosted their engagement at work and, ultimately, 30x more satisfied at their jobs than those who were not properly onboarded. Companies with regular performance reviews (30, 60, 90 days, and at one year) see performance improve by 24% compared to those that don’t.


Onboarding is critical to:

  • Upskilling quickly and efficiently
  • Reducing time to proficiency
  • Maintaining positive engagement
  • Minimizing turnover


A comprehensive onboarding program welcomes new hires, sets expectations, integrates them into the company culture, and helps them feel valued.

Steps to a Successful Onboarding Program

Pre-Onboarding:

  • Kick-Off: Assist new hires with paperwork, ensuring they're ready and excited for day one.


During Onboarding:

  • Welcome: Introduce new hires to the team, establish clear expectations, and give an overview of the company.
  • Training: Provide role-specific training and professional development plans.
  • Mentoring: Pair new hires with mentors to guide them through the first few months.


Post-Onboarding:

  • Transition: Help new hires transition into independent work with ongoing performance reviews (30, 60, 90 days, and one year).

Best Practices for Effective Onboarding

  • Be clear about role expectations
  • Create a welcoming, supportive experience
  • Understand and address new hires' needs
  • Reinforce company values and goals
  • Introduce key policies and procedures
  • Treat onboarding as an ongoing process, not a one-time event

The Benefits of a Strong Onboarding Program

  • Increase employee retention
  • Accelerate time to productivity
  • Strengthen company culture
  • Boost employee engagement and job satisfaction

Day One Sample Agenda

Qualified Applicants will help you create a personalized onboarding plan you can use again and again. Here's an example of what Day One could look like:


  • Company History: Learn how the organization was founded.
  • Culture: Explore the mission, vision, and core values.
  • Customer Focus: Understand who the customers are and how you stand out from competitors.
  • Company Goals: Review current and long-term goals.
  • Welcome Lunch: Enjoy lunch with a small group of employees.
  • Department Shadowing: Spend time with different departments to understand their roles.
  • Wrap-Up Meeting: Provide feedback on the first day and share thoughts. This is usually an exciting and positive conversation!

Let Us Be Your Partner in Success

At Qualified Applicants, we are dedicated to helping businesses grow by attracting, hiring, and retaining top talent. Success requires a collaborative effort, and we're committed to guiding you through each step of the hiring process. Together, we can build the strong team your business needs to thrive. Schedule your free consultation today!

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(678) 343-2269

(678) 343-2269
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